514 E. 2nd St.
Santa Ana, CA 92701
714-550-7758
714-550-0481 FAX

Email:
stella@3stageauto.com


 

 


There are 10 primary things you should know before you have your car repaired.
If you have any questions, please do not hesitate to ask us.

As a vehicle owner, your chances of needing the services of a collision repair and refinishing facility are greater than you think. Whether it's from storm damage, rust and corrosion, acid rain and harsh sunlight, or an automobile accident outright, the risks are real. It's wise, then, to know how to select a body shop.

1 - Your car is the second largest investment you're likely to make. Preserve its value and your safety by having it repaired professionally.

2 - Never drive a car that could be unsafe because of damage.

3 - Some insurance companies may want you to visit their drive-in claims center before having your car repaired. You can do this, or you may leave your car at our shop and ask that the insurance company inspect the car here.

4 - There is no law requiring you to obtain more than one estimate or appraisal.

5 - You have the right to go to the repair shop of your choice. Your insurance company cannot require you to go to a particular shop.

6 - Differences in repair estimates are common. A lower estimate may not include all necessary work. If you're not sure why one estimate is different from another you've received, please ask us.

7 - Choose a shop that has uni-body repair equipment and certified (by I-CAR or ASE, for example) technicians.

8 - Ask if the shop will be using genuine manufacturer (OEM) replacement parts.

9 - Ask if the shop offers a repair warranty. (Click here to read our Warranty section)

10 - Let us help you negotiate your claim with the insurance company.

 

Make sure to store our phone number in your cell phone, you never know when you might need us!
(714) 550-7758

 

 

If you have any questions or would like to set up an appointment via e-mail, please click here to use our convenient e-mail form.


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